| Check-in | 14:00 |
| Check-out | 12:00 |
| Booking cancellation | Cancellations are considered valid only in the case of written notification with mandatory confirmation from the guest rooms of O'key Home or in the form of a written application, if at the time of cancellation the guest already lives in the rooms. In case of timely cancellation of the reservation, the prepayment for the unused stay will be refunded in full. Cancellations are made 3 days before the scheduled arrival and 7 days for groups of 6 people or more. If the cancellation of a group booking (more than 6 people) is made less than 1 month before the scheduled arrival, the O'KEY Home Administration has the right to demand payment of penalties (penalty) in the amount of the cost of one night of stay. |
| Offer | Guest rooms O'key Home-living rooms designed only for people. Any type of event is prohibited. The guest must keep quiet at night (during the period from 22.00 to 07.00, please refrain from shouting, loud music and other noise). Residential premises are provided to persons who have reached the age of 21. In case of damage to the property, please inform us about it to clarify the cost and compensation for damage. We are not responsible for the safety of things and jewelry left in the living rooms. When leaving the room, please close the doors behind you with a key and do not leave the windows or balcony doors open. Video surveillance in the living rooms is not conducted. When leaving the guest rooms, the Tenant is obliged to notify the Landlord about this 2 hours before the release of the residential premises, to hand over personally to the Landlord (the representative of the Landlord) the residential premises, furniture, sanitary and other equipment in proper working order. In the event of damage to the residential premises, as well as sanitary and other equipment located in the guest rooms, if the specified damage occurred due to the fault of the employer or persons living together with him, the employer shall compensate for the damage caused by him either on its own or in monetary terms according to the market prices for the specified equipment or according to the Annex to the lease agreement. Also, the employer pays the full cost of work to repair the damage, according to market prices for the production of the agreed cycle of work, and a fine in the amount of the total daily payment for housing and utilities during the repair. For violation of the terms of rental of residential premises, eviction is carried out without refund of payment for rental of residential premises, the security deposit is not returned. Upon the expiration of the lease agreement, the Employer is obliged to take out the property belonging to him. If the Tenant's property is found in the Housing after its departure, the Landlord notifies about it by SMS-message to the mobile number of the Tenant or by e-mail of the Employer within the day following the expiration of the lease agreement. If the Lessee does not inform the Lessor in advance about the existence of his own interest in this property, does not show interest in the property within a day from the moment of notification of the discovery, the property is considered abandoned by the Lessee. The Landlord has the right, guided by the norms of the current legislation, to determine the fate of the property abandoned by the Employer. If the Lessor informs the Lessor of the desire to retain ownership of the abandoned property, all expenses incurred by the Lessor during such storage shall be reimbursed by the Lessee. The Landlord has the right to remove the property abandoned by the Tenant from the premises and store it independently or transfer it to third parties. If the parties have agreed on the storage of the abandoned property with the Landlord, this fact does not exclude the possibility of using the property for its intended purpose without compensating the Tenant for the consequences of natural wear and tear of the property. |
| Smoking | Smoking in residential premises, on balconies, stairwells is prohibited! Smoking is allowed only in strictly designated areas marked with a special sign-pointer. |
| Prevention and prevention of the coronavirus pandemic (COVID-19) | Due to the threat of the spread of a new coronavirus infection COVID-19, we have taken additional measures aimed at improving the safety of our guests, preventing and preventing infectious diseases, according to the recommendations of Rospotrebnadzor on the prevention of a new coronavirus infection (COVID-19) in institutions engaged in the provision of temporary accommodation (hotels and other accommodation facilities) MR 3.1/2.1.0193-20 . We thoroughly disinfect all surfaces that guests most often come into contact with (door handles and cabinets, water taps, remote controls and switches, etc.). During cleaning, professional cleaning products with alcohol content are used. Towels and bed linen are washed after departure of each guest with the use of disinfectants in the laundry. We provide each guest with a separate hand towel and antibacterial soap. Also, during cleaning, we carry out quartz treatment of premises for additional disinfection and destruction of infections and viruses. We conduct thermometry of guests upon check-in and upon entering the building during the day. Daily cleaning of rooms is carried out at least 1 time a day and includes: wet cleaning of rooms with the use of disinfectants, disinfection of all contact surfaces (remote control from the TV and air conditioner, door handles, etc.). I inform guests about the need to ventilate the rooms at least once every 2 hours. If necessary, it is possible to purchase personal protective equipment and antiseptic for hands from the Administrator. |
